Road Service Group Inc.
Privacy Policy
Last updated: February 5, 2026
This Privacy Policy describes how Road Service Group Inc. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use roadservicegroup.com (the “Site”), book appointments, sign up for newsletters, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post any revised Privacy Policy on the Site and update the “Last updated” date accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from a variety of sources. The information we collect depends on how you interact with our Site.
In addition to the specific uses described below, we may use your information to communicate with you, provide and improve our Services, comply with legal obligations, enforce applicable terms, and protect our business, users, and rights.
What Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly to Us
When you use our Services, including booking appointments or signing up for newsletters, you may provide:
Contact information such as name, email address, phone number, and mailing address
Appointment and service-related details submitted through our booking forms
Business information, where applicable
Communications you send to us, including customer support inquiries
Marketing preferences and newsletter signups
Providing certain information may be required to use some features of the Site. If you choose not to provide it, you may not be able to book appointments or access certain Services.
Information We Collect Automatically (Cookies and Usage Data)
We automatically collect certain information about your interaction with the Site (“Usage Data”) using cookies and similar technologies. This may include:
IP address
Device type and browser information
Pages viewed and actions taken on the Site
Referring URLs and timestamps
We use this information to operate and improve our Site, understand how visitors use our Services, and support marketing and analytics efforts.
Most browsers accept cookies automatically, but you can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Information We Obtain from Third Parties
We may receive information about you from third-party service providers who help us operate our business, such as:
Website hosting and IT providers
Appointment scheduling and form tools
Email marketing platforms
Analytics providers
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Services. To operate the Site, schedule and manage appointments, respond to inquiries, and deliver requested services.
Communication. To contact you regarding appointments, requests, or customer support.
Marketing and Newsletters. To send newsletters, updates, and promotional communications. You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Site Improvement and Analytics. To understand how visitors use our Site and improve performance and usability.
Security and Fraud Prevention. To protect our Site and business from fraudulent, illegal, or malicious activity.
Legal Compliance. To comply with applicable laws and enforce our terms.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
To vendors and service providers who perform services on our behalf (such as hosting, analytics, email delivery, and appointment scheduling)
When you direct or consent to such disclosure
With affiliated entities, where applicable, for business operations
In connection with a business transaction (such as a merger or asset sale)
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, and that of our users or others
We do not sell your personal information for monetary consideration. We may share limited information with marketing and analytics partners to support our promotional efforts and improve our Services.
User-Generated Content
If you choose to submit content in public areas of the Site, that information may be visible to others. We are not responsible for the privacy or security of information you choose to make public.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We take reasonable measures to protect your information, but no system is completely secure. Information transmitted over the internet may not be fully secure.
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. You may also opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Road Service Group Inc.
533 North Wolf Road
Wheeling, IL 60090
Email: service@roadservicegroup.com
Website: https://roadservicegroup.com